I Work Here!

Design +
Creativity

Technical
Know-How

End User
Empathy

HTML, CSS, XML, SGML,
FRAMEMAKER, PHOTOSHOP,

ILLUSTRATOR, IN DESIGN,

CAPTIVATE, SQL
DATABASE MANAGEMENT,

INTERACTIVE PDF, S1000D, ISO, FAA, AEROESPACE, LEARNING DESIGN

2018-2020

THE NORDAM GROUP

THE NORDAM GROUP

UX | LEARNING EXPERIENCE DESIGNER | APPLICATIONS DEVELOPER | SYSTEM ADMIN.

I work closely with other application developers, SMEs and stakeholders to design in-house applications and design learning programs for optimal end user experience, and apply my graphics experience to design aircraft manuals, learning programs and applications that interact with company systems, employ best practices and methods, and  ensure they are visually appealing and easy to use for our internal end-users and customers world-wide.

2010-Present

IMZADI PUBLISHING
FREELANCE - UX | GRAPHIC DESIGN

Graphic Designer
Graphic Design is a guilty pleasure of mine. I truly enjoy the challenge of creating a cover concept that will grab the attention of potential readers and make the author proud. I know it may sound a bit odd but I enjoy the process of formatting the book interiors just as satisfying, whether using InDesign or coding an eBook in HTML/CSS. I won't settle for just ok, it has to be just right! 

HTML, CSS, IN DESIGN,
ILLUSTRATOR, PHOTOSHOP,
AFTER EFFECTS, EPUBS, PDF,
PUBLISHING, CUSTOMER SUPPORT, PROJECT DESIGN,

CREATIVE CONCEPTION

2010-Present

CYBER-BYTZ
FREELANCE - UX | GRAPHIC DESIGN

Freelance Graphic Designer
This is my freelance business where those who need logos, websites, book covers, or any other project needing graphics or layout can find me. Here you can find examples of my awesome book covers and book trailers. Visit www.cyber-bytz.com for examples of my work.

HTML, CSS, ILLUSTRATOR, PHOTOSHOP, AFTER EFFECTS, PROJECT DESIGN, VIDEO CREATION, DESKTOP PUBLISHING, CUSTOMER RELATIONS

2008-2018

THE NORDAM GROUP
DATABASE ADMINISTRATOR (DBA)

Throughout my career at NORDAM I have been tasked with designing databases that enabled easy data entry of employee records, aircraft manual information for export and manual creation, and a ticketing system for aftermarket-issue logging and follow-up.

HTML, CSS, SAP, SHAREPOINT
FRAMEMAKER, TECHNICAL PUBLICATION, INTERACTIVE PDF'S, IMPORT/EXPORT, DOCUMENT MANAGEMENT, DATA MANAGEMENT

OFFICE MANAGEMENT, AUDITING, 

CONFIDENTIALITY, HTML, 

DATABASE MANAGEMENT, FAA REGULATIONS, ATA, TECHNICAL PUBLICATIONS

2001-2008

THE NORDAM GROUP

DATABASE SYSTEM ADMINISTRATOR | LEARNING EXPERIENCE DESIGNER | UX Design

In this position I was responsible for highly confidential information, including but not limited to: payroll, time-tracking, employee reviews, employee training records, and working with internal and external auditors from around the world and within the FAA. I also designed training programs, identified stakeholder training needs, and evaluated the effectivity of training programs.

1997-2001

THE NORDAM GROUP
TRAINING COORDINATOR

Within this position I developed stakeholder learning programs, facilitated classes for new hires, evaluated effectivity and ensured best practices were adhered to by creating a database to track confidential employee training records, certifications, payroll change notices, and disciplinary actions. In addition I became Editor in Chief and Lead Graphic Designer for the divisional newsletter "The Repair Files." While in this position I delegated all stories and was responsible for the layout, printing, and distribution of this newsletter..

INSTRUCTIONAL DESIGN, 

CLASS FACILITATION, 

DATABASE DESIGN, 

DESKTOP PUBLISHING, 

OFFICE MANAGEMENT, AUDITS, TECHNICAL DOCUMENTATION, FAA, FARS, AEROSPACE