Designing Systems That Make Complex Work Simpler
MY STORY
I am a Senior UX/UI Designer and Technical Publications Systems Administrator with more than 25 years of experience designing enterprise applications, technical publication workflows, and aerospace information systems. My background spans User Experience (UX), User Interface (UI), S1000D implementation, XML architecture, information architecture, database management, structured publishing technologies, and enterprise application design, supporting organizations including Boeing, Sikorsky, Lockheed Martin, Gulfstream, Airbus, Pratt & Whitney, and The NORDAM Group.
What I enjoy most about my career is solving complex problems by understanding both the people who use a system and the information that drives it. Throughout my career, I've partnered with users, engineers, developers, technical authors, and business stakeholders to transform complex workflows into intuitive, scalable solutions that improve productivity, reduce cognitive load, and support real business goals. Whether modernizing legacy systems, designing enterprise applications, or improving technical publication workflows, my focus is always the same: making technology easier for people to understand and use.
My background in learning design and technical training has profoundly influenced my approach to UX. I believe the best interfaces don't simply look good—they help people learn quickly, work confidently, and accomplish their goals with minimal friction. By combining human-centered design, accessibility, information architecture, and deep technical expertise, I strive to create intuitive, inclusive experiences that simplify complexity without sacrificing functionality.
To me, UX has never been limited to software. Every process, workflow, document, training program, and interaction shapes someone's experience with an organization. When those experiences are intuitive, accessible, and thoughtfully designed, people work more confidently, collaborate more effectively, and organizations become more successful. That's why I believe great UX is about removing friction wherever people interact with information, technology, or processes. UX isn't simply a design discipline confined to software and technology—it's a business strategy.

EXPERIENCE
Technical Publications Systems Administration
The NORDAM Group
I serve as the Technical Publications Systems Administrator supporting complex aerospace publication environments and S1000D implementations. My role extends well beyond system administration—I work closely with customers, developers, engineers, and technical writers to design workflows, troubleshoot publishing challenges, and improve the way technical information is created, managed, and delivered.
Highlights
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S1000D Subject Matter Expert
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Xignal CSDB Administration
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XML workflow design
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BREX troubleshooting
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Customer implementation support
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Publication architecture
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Executive dashboard automation
Enterprise UX/UI Design
Boeing • Sikorsky • Lockheed Martin • Gulfstream • Collins Aerospace
Designing exceptional user experiences means understanding that no two users interact with technology in exactly the same way. Throughout my career, I've focused on creating intuitive, user-centered solutions by analyzing workflows, understanding user needs, and designing interfaces that are both efficient and inclusive. Whether developing enterprise applications or modernizing existing systems, I strive to simplify complex processes while ensuring designs remain practical, accessible, and technically achievable. I believe thoughtful UX extends beyond usability alone. It requires considering the diverse ways people experience technology, including accessibility needs such as color vision deficiencies, readability, and intuitive navigation. From researching color palettes that remain effective for color-blind users to designing workflows that reduce cognitive load, I believe great design empowers every user to work confidently and efficiently.
Highlights
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User Experience (UX) Design
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User Interface (UI) Design
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Information Architecture
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Workflow Analysis & Process Improvement
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User-Centered & Accessible Design
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Wireframing & Interactive Prototyping
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Design Systems & UI Standards
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Cross-functional Collaboration with Development Teams
Application Design & Development
Rather than simply designing interfaces, I've collaborated closely with software engineers and development teams to create practical, scalable enterprise applications. My technical background allows me to bridge the gap between design and implementation, ensuring solutions are both user-centered and technically achievable.
Highlights
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Enterprise application design
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User Interface (UI) design
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User Experience (UX) design
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Information Architecture
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Wireframing & Interactive Prototyping
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Design Systems & UI Standards
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Developer Collaboration
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Agile & Cross-functional Teamwork
Publishing & Graphic Design
Throughout my career, I've combined technical precision with visual design to transform complex information into polished, user-friendly publications. From technical manuals and structured XML content to professionally designed print books and EPUBs, I enjoy creating publications that are not only visually engaging but also intuitive, accessible, and easy to navigate.
Highlights
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Print Book Design & Typography
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EPUB Development & Validation
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Cover & Dust Jacket Design
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Information Design
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Technical Illustration & Graphics
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Adobe Creative Suite (InDesign, Illustrator, Photoshop)
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Structured Publishing Workflows
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Production & Print Preparation
SKILLS & TECHNOLOGIES
UX & PRODUCT DESIGN
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User Experience (UX)
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User Interface (UI)
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User Research
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Information Architecture
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Workflow Analysis
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Journey Mapping
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Wireframing
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Interactive Prototyping
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Accessibility & Inclusive Design
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Design Systems
DEVELOPMENT & DATA
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HTML5
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CSS3
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XML
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SQL
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SQLite
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SQL Server
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VBA
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Python
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JavaScript
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Visual Studio
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Git
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Oxygen
ENTERPRISE PLATFORMS
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Xignal
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SAP
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Microsoft 365
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SharePoint
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Jira
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Teams
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Zoom
TECHNICAL PUBLICATIONS
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S1000D
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XML
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BREX
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Xignal CSDB Administration
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Technical Documentation
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Structured Content
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FrameMaker
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IsoDraw
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ATA iSpec 2200
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Publication Workflows
CREATIVE TECHNOLOGIES
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Adobe Photoshop
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Adobe Illustrator
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Adobe InDesign
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Adobe Acrobat Pro
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Premiere Pro
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After Effects
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Audition
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Figma
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Adobe XD
CORE STRENGTHS
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Enterprise UX/UI Design
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Technical Publications Systems Administration
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S1000D Implementation
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XML Architecture
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Information Architecture
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Process Improvement
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Cross-functional Collaboration
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Customer Engagement
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Workflow Design
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Requirements Analysis
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Problem Solving
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Technical Leadership
PROFESSIONAL HIGHLIGHTS
25+ Years of Enterprise Experience.
Aerospace - Supporting Industry Leaders
Enterprise UX/UI - Designing Systems That Simplify Complexity
S1000D - Technical Publications & XML Specialist
